RELATIONSHIP MANAGER (COMMERCIAL ACCOUNTS)

Marketing

Solicit, develop, and originate new deals and business opportunities from existing and prospective accounts and manage the loan-and-trade-related relationship of his assigned portfolio
Analyze current and prospective portfolios and prepare growth and profitability account strategies
Represent the Team/Bank’s interest in various bank events, internal meetings, and industry and professional gatherings, in a dignified and professional manner

Administrative

Familiar with Bank policies, operational procedures, and transaction processes
Coordinate with various support units on documentation requirements to ensure the smooth implementation of approved credit proposals and the transactions emanating from it
Monitor and ensure clients’ compliance with the documentary requirements
Inform Management of opportunities or threats to client relationships and recommend countermeasures
Alert Management of possible deterioration of clients’ credit condition requiring a strategy/action plan and/or Remedial Management Unit transfer
Ascertain proper disposition and booking of fees and commissions due to and from clients within the timeframe allowed by Bank policies and procedures

Servicing

Guide and mentor loan assistants to improve servicing skills and initial credit and marketing efforts
Attend to clients’ complaints and recommend a resolution of concerns/ issues by elevating to the proper person or unit to avoid the dissatisfaction of clients

Monitoring

OPPORTUNITIES

Relationship Manager